Companies are always looking for new ways to help their employees become more productive and efficient, and sophisticated technologies play a crucial enablement role in this process. Hosted 3CX phone system is just one such tool that helps businesses revamp their communications.
3CX is an open standards IP PBX that assists any business or industry, no matter the size, on all their communication needs. 3CX completely helps you manage and maintain your PBX systems enabling you to effectively and easily boost your team’s productivity and customer control, all at a reduced cost.
With over 250 000 instillations and over 10 000 partners, it is no surprise that many businesses are switching over 3CX.
Below are the top 8 benefits of incorporating 3CX into your business:
Stay on call
Working with a hosted 3CX phone system means that you no longer have to rely on copper wire to conduct phone conversations. Hosted systems transfer data by digitizing it before sending it down the same cables that are used for broadband. By running all your calls through an online platform, you can establish sound and reliable systems that are impervious to bad weather or broken phone lines.
A faulty phone system can wreak havoc on your ability to deliver customer service. Instead of jeopardizing your company’s reputation, why not implement a phone system that won’t leave you hanging?
Easy to manage
You can control your hosted phone systems through a simple web portal. This allows you to configure your ICT needs much more easily than traditional hard-wired infrastructure and change as you grow. You can also easily access other features such as billing information and data usage. The ICT advantages don’t stop there, software updates can be installed automatically, and new features can be ready to be implemented immediately.
Remote workers will thank you
Hosted 3CX phone system allows remote employees to securely access the company’s communication system through an app on their mobile device or software on their laptop. Calls can be routed from their desk phones to another device, so they aren’t desk-bound for fear of missing calls. If employees are spread across the country or the globe, they can stay connected to each other and your customers.
Hosted 3CX Phone system with 3Gi Internet Services
3CX communication solutions offer cost-effective workforce connections and will integrate seamlessly with other systems such as CRM, collaboration within Office 365 networks, instant messaging, web conferencing, WordPress Integration – the ability to chat & talk with website visitors, voicemail to email and more.
Click to call from any browser or CRM
With the 3CX Click to Call extension for Chrome and Firefox, you can make calls directly from any browser or CRM via the 3CX Web Client. Make outbound calls with a single click of the mouse and eliminate the need to copy and paste numbers.
Integrated, Free Video Conferencing
Video conferencing has become an essential part of daily business communications. Whether it’s to catch up with a team member who is traveling or to give a sales presentation, no one can argue that it’s become a part of the norm. 3CX’s integrated video conferencing is easy to use and enables businesses to save time and money by hosting virtual meetings, whilst enjoying the benefits of face-to-face communication.
Video conferences can be easily launched through the 3CX web client with a few mouse-clicks and can be used for a wide variety of everyday communication needs to boost productivity and efficiency.
Hassle-Free Video Conferencing with WebRTC
3CX harnesses Google’s revolutionary WebRTC technology, which enables high-quality video and voice communications to take place through your Web browser. Participants will be able to seamlessly join meetings without the need to download any additional software or plug-ins, enabling a better user experience for your partners, customers and employees.
Advanced Features for Ultimate Collaboration
3CX’s video conferencing is feature-rich and user-friendly. Participants can enjoy video communication without the need to log in anywhere and easy setup of ad-hoc meetings makes launching conferences ever so easy for both participants and organizers – employees can even use their mobile devices to join meetings.
If you are interested in integrating 3CX into your business, please visit https://www.3gi.co.za/get-3cx/